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From the December 10, 2011, Tribune-Review
By Paul Peirce
Saturday, December 10, 2011
Aficionados of the Westmoreland County Coroner's Office don't approach Lady Gaga's 16.7 million followers or even pop star Justin Bieber's 15.2 million devotees, but Coroner Ken Bacha's office issues instant notification of public rulings via Twitter and Facebook.
In mid-October, the Westmoreland row office became the first in the state to offer official public releases via popular social media. Other coroners are watching the foray with interest.
Such information had been available through email on the county's e-Alert system. Bacha said the office was looking for a way to more quickly disseminate public information.
"It was pretty much changed for convenience ... to get the information out there more quickly," Chief Deputy Coroner Paul Cycak said.
"Previously, if there was a case we were called to, let's say that occurred Friday night, the previous system was set up only to provide information during normal county business hours -- that's 8:30 a.m. to 4:30 p.m. Monday through Friday. So, the media had to wait until Monday morning to get the information,"he said.
"This way, we at least have a system in place to provide the media with that public information during other hours," Cycak said.
Deputy Coroner Josh Zappone handles the office's Twitter feeds and Facebook page. In its first 59 days, Zappone said, the office's Twitter feed had increased from "just a couple" to 47 followers.
"It's been going pretty good so far, I think. The number of followers keeps incrementally increasing," Zappone said.
Zappone said the social media feeds are a way to provide information to reporters, who may be out in the field and in need of the information.
"We wanted to do it in a manner as quickly and efficiently as possible. Also, it is public information, so we decided to make it available to members of the general public who want it ... there's some police officers, people from other agencies and members of the public who follow the office on Twitter or the Facebook page," Zappone said.
Most of the information involves the cause and manner of death, the time of death and the agencies investigating. The information is still being released via email.
All feeds and postings must first be approved by Bacha or Cycak before release. Some information is withheld at the request of investigators.